Returns & Exchanges
At Oroboro, we want you to be completely satisfied with your purchase. If your selected pieces are not the perfect fit, we offer a 14-day return window for items in their original, unworn condition with all designer tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer labels and protective bags are included to maintain product integrity.
Label and Ship
Download and print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing