Frequently Asked Questions
Everything you need to know about shopping with Oroboro.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by destination but generally arrive within 7-14 business days.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that sale items are eligible for exchange or store credit only.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Oroboro is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that ensure fair wages and safe working conditions.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment billing.